How do I re-obtain an itinerary receipt (with a separate VAT line)?
You can re-obtain the itinerary receipt in one of the following ways:
- You can print it on the airline's website by your own. To search for the itinerary receipt, you will need the booking number and the name of one of the passengers;
- You can contact the airline support service by the phone numbers specified on the website of the carrier. The itinerary receipt will be sent to the email address specified in the booking.
When VAT is not separated in the itinerary receipt received from the airline, please send us a copy of the receipt. The Support Team will send you the correct document to the email address specified in the booking.
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