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“Online access” User

I cannot open the received invoice - the file is damaged

If you have any difficulties with receiving the invoice by e-mail or SMS:

  • If you pay the invoice as an individual, please go to the payment page via the link from the email or SMS. Account information is always available on the payment page;
  • If you pay the invoice on behalf of a company:
    • Please note, when the deadline for payment of the order for your account established by the service provider (airline, online store, and etc.) is less than 48 hours, then to receive an invoice for payment by bank transfer, you need to make a guarantee blocking of funds on your bank card, or use system "Online access". Up to this point, the invoice will not be provided;
    • When you are unable to read the invoice file in PDF format attached to the email, please go to the payment page via the link from the email. On the payment page, you can always download the invoice file or print it.
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