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“Online access” User

What should I do, if I receive a notification of late payment?

Notification of late payment means that your funds arrived later than the payment deadline indicated by the store. Once you receive such a message, please:

  1. Contact the "InvoiceBox" Support Team, send a copy of the payment order/cheque/payment receipt;
  2. If possible, create a new order or booking. Please note that the new order must contain the same set of goods/services, and cost. You should choose the same payment method;

When the order/booking was paid within the time specified in the invoice, but registration of the ticket or purchase has not happened, we will contact the store/airline and make every effort to restore your order/booking.

In case you need to make a refund, please inform the system Support Team.

Any questions? contact us...
Write to us, we will answer your questions.



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